Return & Refund Policy

HNS SIGNATURE is committed to providing high-quality products and excellent customer service.

Returns

• Returns are accepted within 12 days of delivery.
• Items must be unused, in their original packaging, and in resalable condition.
• Proof of purchase is required.

Non-Returnable Items

For hygiene and safety reasons, perfumes, attars, and other fragrance products cannot be returned once opened or used, unless they arrive damaged or defective.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will provide a replacement or refund after verification.

Refunds

Approved refunds are processed to the original payment method within 5–10 business days.